TrustMyagent - FAQ for Real Estate Agents
Find answers to common questions about reviews, ratings, and your profile on TrustMyagent.
Frequently asked questions.
Learn how TrustMyagent.ca helps build your business here.
TrustMyAgent is a Canada-wide real estate platform that helps you build trust and visibility in your local market. Buyers and sellers are drawn to credible, active agents—and we help you become that standout name. Choose your neighbourhood, keep your profile active, and let our tools and ranking system do the rest
We’re a directory of active agents across Canada, and your profile may al- ready exist—especially if you've recently listed a property. You can claim and personalize it anytime. Clients or colleagues can also endorse you, which may create a profile auto- matically. It’s free exposure and a great opportunity to shape your online presence
No, standard listings are free. We also offer an optional Premium Profile upgrade, which includes extra visibility, marketing tools, and design enhancements. New agents may receive a free trial to explore Premium features before de- ciding to upgrade.
Our rankings are based on merit and activity—not seniority. Here’s what matters:
1: Verified client reviews
2: Profile activity (updating your photo, bio, listings, and staying en- gaged)
3: Endorsements from your network
4: Consistent platform engagement
Whether you're new or experienced, you can rise quickly by staying active.
Badges are awarded based on performance and activity:
1: Rising Star - new agents gaining traction
2: Silver Star – agents with consistent engagement and endorsements
3: Gold Star – top-ranked agents in their market
Badges increase your credibility and help you stand out to potential clients.
Our AI-driven ranking system highlights agents who are active, trusted, and locally engaged. There’s no paid manipulation and no seniority advantage—just real, organic rankings based on quality, not quantity.
Absolutely.
1: Reviews should come from clients you've worked with directly
2: Endorsements can be from anyone who knows your professionalism —friends, colleagues, community members. They’re quick to give (just star ratings) and help you grow your repu- tation and rank, especially if you're building your business.
If a review seems inaccurate or unfamiliar, we’ll temporarily remove it dur- ing our investigation. If it’s confirmed to be real, you’ll have a chance to respond publicly. We aim to keep things fair for both agents and the public.
Premium gives you access to advanced tools, including:
1: A powerful backlink to your own website for SEO
2: The ability to post offers, listings, and announcements on your profile
3: Endorsement requests from outside your client list (great for newer agents)
4: Get your bio (“About” section) polished by our AI agent for maximum impact
5: Polished design and Premium badge to elevate your look and trust factor
Yes—buyers and sellers use TrustMyAgent to find credible, local agents. If your profile is active, complete, and endorsed, your visibility and chance of being contacted go up—especially with Premium.
1: Upload a professional headshot,
2: Write a compelling and updated bio
3: Keep your contact info current
4: Collect reviews and endorsements regularly
5: Share your TrustMyAgent profile on your website, email, and social media.
6: Stay active—both users and Google reward consistency