TrustMyagent - FAQ for Buyers & Sellers
Find answers to common questions about reviews, ratings, and your profile on TrustMyagent.
Frequently asked questions.
Learn how TrustMyagent.ca helps build your business here.
TrustMyagent is a geography-focused platform that helps you find and compare top-rated real estate agents in your local area. Whether you’re buying your first home, selling a property, or investing, our system shows you trusted professionals ranked by performance—not ads.
Agents are ranked by an AI-powered system that looks at client reviews, endorsements, activity, responsiveness, and overall profile strength. Unlike other websites, agents can’t pay to appear higher—rankings are earned based on real performance in your area
No, it's completely free for buyers and sellers. You can browse agent pro- files, compare ratings, and contact agents directly without signing up or paying a fee.
Both help you understand the agent’s reputation and strengths
1: Reviews are written feedback from past clients who’ve worked with an agent directly
2: Endorsements are quick star ratings given by people who know the agent—colleagues, community members, or business contacts—based on qualities like professionalism, honesty, or local knowledge.
Each agent’s profile shows their ranking in the local area, client reviews, endorsements, professional photo, and more. You can also see if they’ve earned badges like Rising Star, Silver Star, or Gold Star based on their per- formance. Look for someone who is responsive, well-reviewed, and active in your tar- get neighbourhood.
Yes. You can contact any agent directly from their profile page. There’s no middleman. We don’t interfere in your decision or push you toward one agent over another.
We automatically create agent profiles based on their local activity and presence. If your agent is actively working in your area or has been en- dorsed by others, they may already have a profile. Agents can also claim and update their profile for accuracy.
All reviews are monitored. If an agent disputes a review, it is temporarily removed and investigated to ensure it’s genuine. We aim to keep the plat- form honest, fair, and helpful to users.
You’re welcome to leave a truthful, respectful review based on your per- sonal experience. Reviews help other buyers and sellers make better choices, and agents appreciate constructive feedback.
Unlike traditional directories or referral services, TrustMyagent gives you real insights into each agent’s local performance. You can see how they rank in your neighbourhood, read what clients have said, and check their endorsements. This helps you compare agents side by side and choose someone who’s active, trusted, and truly knows your area—without relying on ads, gim- micks, or paid placements.
Yes. If you worked with an excellent agent who isn’t listed, you can refer them by submitting their info. If they’re active in the area, they may already be on our radar!